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Frequently Asked Questions

Rental Requirements

Applicants must show proof that they have an annual income that equals or exceeds two times the annual cost of rent, and applicants without a housing subsidy must have a credit history with no open bankruptcy or high level of collections and/or charge offs. Please call us for further details and exceptions.

Admin

1 to 3 days, though it may take longer due to verification response time.

Spectrum can be used for Internet and cable.

The preferred method is online, though you may also mail payments to the corporate office.

Yes, renter's insurance is required.

Yes,the lease offers an "early termination" clause, this requires a 30 day written notice and the fee paid at time of notice.

You can call or set up the utilities online.

No utilities are included in rent.

Amenities

Parking is available.

Amenities include a business center, pool, basketball court, playground, picnic area, fishing pond, and community events.

Pool is seasonally open from March through September, 9am until 9pm.

Yes, some restrictions do apply, please contact the office for detailed information.

A refrigerator, stove, and dishwasher come standard with each home.

We do not offer furnished apartments at this time.

Maintenance

We perrform mechanical maintenace as needed; paint, clean, shampoo carpet, courtesy pest control.

Please submit a work order to the office at the Website: myvalleyridge.us or call or email the office.

Yes! We have onsite maintenance.

During Business hours, please contact the office. During closed hours, please contact a locksmith.

Location

Yes, public transport is within close proximity.

Southwest ISD is the school district.

Directions

Valley Ridge is right of the frontage road at 8671 Sw Loop 410 San Antonio, TX 78242, Exit #2 at Old Pearsaw Road.

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Our team is always ready to answer your questions.